Help and Support Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Answer Guarantee

  • Each ticket that you submit to our client assistance crew will be attended to within approximately 60 mins. All popular inquiries will be taken care of straight away. Nevertheless, if the service question you have posted calls for the aid of a capable administrator, we will forward the ticket to him and will inform you about the postponement.

  • Top quality support service

  • Expert Customer Help And Support Service

  • We offer 24x7x365 technical help and support through a turbo–fast ticketing system included in your Control Panel. You can easily e–mail us all the time about any of the software packages that come pre–configured on the virtual server, which include the selected Operating System, the server administration panel and our in–house designed Site Control Panel.

  • Intuitive help center

  • A Descriptive Help Section

  • A thorough and frequently updated collection of articles is integrated into our in–house built Site Control Panel. It includes quick tips on how to conduct all the general website control tasks. The Help zone provides in–depth how to articles and reviews and step by step video lessons. You can access the Help section by clicking on the Help or Video buttons in the top right part of each Control Panel section.