Website Migration
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Q: What does the web site migration service entail? Will my website be secure?
A: The website migration service that our company is offering is free of cost (to a certain extent). We’ll migrate your website(s) to our ultra–modern cloud hosting platform without you having to do anything. We know from experience that changing hosting providers can result in lost information and unwanted downtime. Because of this, we will perform all that for you for free!We’ve got practiced administrators whose sole responsibility is to make certain that your website performs exactly as it did on your previous hosting platform. The administrators are well–versed in transferring custom–built sites, as well as sites that are based on well–known web applications such as WordPress and Joomla™.
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Q: How much time will the web site migration procedure take?
A: While we can’t give you a precise time window, because there are many variables, among them the size of the files and databases, the location of the current host’s server, the complexity of your site and the present workload of our Website Migration Department, etc., we’ll try our best to move your website within 48h, and in certain cases – within 24h (when the website content is not large).
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Q: What data will I need to provide to your Website Migration Department?
A: Yes. We’ll need to have the name of the site that you wish us to transfer. We will also need a means to access your present hosting account so that we can get the files pertaining to your website.
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Q: My current web hosting account has sensitive info inside. How can I rely on you?
A: Our Privacy Policy is an indivisible part of the agreement that we’ll have with you as a customer. We are focused on protecting the safety of the personal info collected from the clients. To accomplish that, we use technical safety measures so as to avoid the loss, the misappropriation, the modification or the illegal disclosure of the personal information under our control. The measures include, but are not limited to: physical, electronic and managerial procedures to safeguard and secure the details that we acquire on the World Wide Web. When we request clients to provide financial information (such as a debit card number), this info is masked using the Secure Sockets Layer (SSL) technology.
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Q: What about downtime? Will my site be offline?
A: While we migrate your website, it will be available both in your hosting account with us and in your account with your former web hosting provider. As soon as the migration is finished, we’ll make sure that everything is functioning correctly and that the integrity of your web content is not jeopardized prior to telling you that the migration is done. Then we will tell you how to transfer the domain name over to your web hosting account with us and how to update the DNS settings.
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Q: Will my present hosting provider have to do anything?
A: Nope. We’ll never contact your hosting provider about anything. They won’t be aware of the website transfer either.
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Q: Does it matter what platform my current provider is using?
A: We support all Linux–powered hosting platforms. Fundamentally, if we can obtain access to your Control Panel, we’ll be able to migrate your website.The only platforms that we don’t support are closed–source web site building platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.