Installation and Troubleshooting
What does the Installation & Troubleshooting package include? What kind of services in particular can VPS and dedicated server users use?
When you get your own server, you'll have more flexibility on what you'll be able to install and run when compared with a shared Internet hosting account. With a shared service, you have access just to your own account, thus you are not able to install server-side software. Although this is not an issue for most script-driven programs, there are some which have specific requirements and need certain software to be present on the web server either for some additional functionality or for them to work at all. In case you have practical experience, you won't have any troubles to run the server, but if you do not, you may simply not have the skills to handle everything and use the script apps that you want. If that's the case, you'll be able to use our Installation & Troubleshooting upgrade, and so our system admins can arrange everything for you and assist you with any issues that you could encounter.
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Installation and Troubleshooting in VPS Servers
The upgrade comes with 60 minutes of custom work on your hosting server, so if you acquire any of our
VPS servers plans, you could benefit from this service and have our administrators do various tasks that you cannot do yourself or you simply have no time. They can install and set up any piece of third-party software for you in case the installation is difficult or they can troubleshoot any program that doesn't perform adequately for some reason. You can add the upgrade to your package as many times as you need depending on the time needed for a certain task and its complexity. Any remaining time shall remain available in your account for the future and you can see how many minutes are left within your billing Control Panel. Our Managed Services upgrade features half an hour of custom work on your server also, but if you need more than that, you could always add the Installation & Troubleshooting upgrade with a few mouse clicks through the billing area.
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Installation and Troubleshooting in Dedicated Servers
You can take advantage of our service at any moment in case you have a
dedicated server from our company and you can add it to your plan with just several mouse clicks. If you require some custom work on the web server from the very beginning, for instance, you can obtain the upgrade along with the plan during the signup procedure, or you'll be able to acquire it through your billing area in the event you need assistance at some point later. The Installation & You with any task which you cannot carry out on your own for one reason or another - install a script, set it up or troubleshoot it. In this way, you are able to concentrate on building your Internet sites without wasting time on hosting server maintenance or software problems as our experienced staff shall take care of these things for you. You are able to add the upgrade as many times as you require it and in case some time is left, it shall be listed inside your billing CP, so you may use it when you need it again.